ServiceNow Administrator

Course Overview

Course Curriculum


  • Course Introduction : Introduction on the content of the course
  • Introduction : Introduction about ServiceNow
  • Obtaining PDI: Guidance and Demo on Obtaining Personal Developer Instance
  • Overview: Exploring PDI, it’s uses and features
  • Environments: Explanation on using different Environments/ Instances in Companies
  • Releases: Explanation on how ServiceNow is evolving through it’s upgrades on every Release
  • User Interface: Understanding the User Interface in ServiceNow (Banner, Application Navigator, Global Search, Developer Options)
  • Records: What are Records in ServiceNow?
  • Lists and Forms: Exploring the Lists and Forms. How to configure them? How to create different List views and Form views?
  • Filters and Search: Understanding how to create, apply and save filters? How to do Search in a list?





About This Course:

  • Access to Training Video
  • Certificate of completion
  • Resume Preparation
  • Vendor Interviews
  • Client Interviews
  • Project Support